Privacy policy

Effective November 8, 2026

TallyVu helps store owners and employees manage requests, orders, notes and store documents. This policy explains how information is handled when you use the app.

Information we collect

Account and store information includes your name, email address, store membership, role and sign-in credentials. Store content includes product requests, quantities, orders, notes, photos, invoices and other documents you choose to submit. We also process subscription status and transaction identifiers, notification device tokens, and technical information needed to operate and protect the service.

How we use information

We use information to provide store features, authenticate users, enforce access permissions, share work with the appropriate store team, verify subscriptions, deliver notifications you enable, respond to support requests, and investigate errors or misuse.

Your store team

Information you submit is visible to authorized members of your store according to their role. Owners manage team access and can review store records. Only upload information you are authorized to share. Avoid including unnecessary personal or sensitive information in product names, notes or documents.

Document processing

If you enable document reading, selected photos or PDFs are sent to an external processing provider to extract text and organize information. You can turn document reading off in Account settings. Turning it off prevents new processing requests; it does not undo processing that has already occurred. Review extracted information before saving or using it.

Service providers and payments

We use service providers for hosting, storage, authentication, document processing and service operations. They process information needed to provide those services. Apple handles App Store payments; TallyVu receives transaction and subscription information rather than your full payment-card details. Information may be processed outside the country where you live.

Retention and deletion

We retain account and store information while it is needed to provide the service. Leaving a store removes your membership but does not delete your account or the store’s shared records. Closing a store removes that store’s records and uploaded files; it does not delete other members’ identities or their other stores.

Deleting your account removes your sign-in identity, profile and memberships, together with associated personal notes and uploads. Structured business history may remain in a store with your author attribution removed, so other team members can continue their work. A last owner must transfer responsibility or close the store before deleting their account. Limited records may be retained when required for legal, security or dispute-resolution purposes. Copies in backups and provider systems may remain until their normal retention periods expire.

Account or store deletion does not cancel an Apple subscription. Manage subscriptions separately through your Apple account.

Your choices

You can manage document-reading consent when uploading or reviewing an invoice, manage account actions in Account settings, control notification permissions in iPhone Settings, and ask your store owner to correct store records or remove your store access. Owners can prepare a store-records export before closing a store. Contact us about access, correction or deletion requests, or other privacy rights available where you live.

Security

We use access controls and other safeguards to protect information. No system can guarantee absolute security. Keep your PIN and sign-in details private, and contact your store owner or support if you suspect unauthorized access.

Children

TallyVu is intended for store operations and is not directed to children under 13. Contact us if you believe a child has provided personal information through the service.

Updates and contact

We may update this policy as the service changes. The effective date above identifies the current version. For support or privacy questions, contact: